I needed someone to do a pre-tenancy EIRC check, and to switch out an induction hob. Jonathan was very communicative in terms of his own availability, and even let me know when other appointments had been cancelled in case I wanted him to do the job sooner.When he arrived, he was very personable and nonintrusive, and gave me some good advice on various small issues to keep an eye on in the future. He provided the certificate promptly.After he left I promptly recommended him to 2 other people, which I think it always the best 'review' one can give!